Clear Cache

With each website visit, a browser will "save" pieces of it for future reference.  The browser can display files stored in the cache much faster than it can pull fresh files from a server.  The use of cached files helps reduce page load time.

When to Clear the Cache?

Slow response times.  If the user's system stops responding or the user experiences slow file server response times while reviewing documents in the Lexbe eDiscovery Platform (LEP) even with good Internet speed, try clearing the cache.

Free up space on a computer.  The cache fills up and needs to be cleared (at least once a quarter) so the browser will function most efficiently. 

Protect privacy.  Clearing the cache removes the browse history.  

How to clear the cache?

Internet Explorer 9
Click the gear icon in the top right.  
Go to Safety->Clear Browsing History.  
Select Delete Files.






Delete Temporary Internet Files.










In Internet Explorer 7 or 8
Go to Tools->Internet Options.
On the General Tab under Browsing History, select Delete Files.
Delete Temporary Internet Files.

Firefox    
 
Go to Tools->Clear Recent History or Clear Private Data.
Select only cache.
For Time Range to Clear, choose Everything.
Select Clear Now.

Chrome

Click on the Settings button in the top right of the browser. 
Select Clear Browsing Data.
Select only Empty the Cache.
In the drop down that reads Obliterate the following items from, select the beginning of time.
Click the Clear Browsing Data button.

Safari

Go to Safari->Empty Cache.
Select yes to Empty.

Once the cache is cleared, refresh the page.

If a browser is not listed here, search the browser's help menu for clear cache.