Social Media

Overview

Social media has transformed the way people communicate, advertise, and conduct business. Millions of people around the world now post and chat on Facebook, Twitter, Instagram, Snapchat, and other social networking sites. Even though social media can be a great source of information and communication, it can also contain worthy evidentiary information for digital forensics, e-discovery, and cybercrime matters.

The members of our Forensics Team use various forensic tools to collect social media data. The data that can be collected from social media accounts includes information about the account holder, posts, and metadata about the posts (location and date/time).

If you want more information or are interested in this service, please contact our Sales Team at sales@lexbe.com.

What We Can Collect

We can collect from all of the popular social media sites:

• Facebook

• Instagram

• Twitter

• LinkedIn

• Reddit

• Snapchat

• TikTok

• YouTube

• Pinterest

What to Expect

To collect social media data, our Forensic specialists requires that a Remote Collection Form be filled out. Clients can expect to provide the following:

• • Type of social media

  • Any keyword or date-filtering parameters

  • The credentials of the custodian’s or entity’s profile. 

    • If the custodian or entity has set up 2-step authentication for their profile, a call would need to be arranged with the custodian to ensure a successful login. For security purposes, custodian's are encouraged to change their password before and after the collection process has been completed. 

Once the collection is completed, the data will be exported in the requested format. If desired, data can then be loaded into Lexbe or another review platform for review. Available export formats include:

• Concordance (i.e. load file format)

•  PDF

• Excel