Clearing a Browser Cache

With each website visit, a browser will "save" pieces of it for future reference.  The browser can display files stored in the cache much faster than it can pull fresh files from a server.  The use of cached files helps reduce page load time.

When to Clear the Cache?

Slow response times.  If the user's system stops responding or the user experiences slow file server response times while reviewing documents in the Lexbe eDiscovery Platform (LEP) even with good Internet speed, try clearing the cache.

Free up space on a computer.  The cache fills up and needs to be cleared (at least once a quarter) so the browser will function most efficiently. 

Protect privacy.  Clearing the cache removes the browse history.  

How to clear the cache?

Internet Explorer 9

Click the gear icon in the top right.  

Go to Safety->Clear Browsing History.  

Select Delete Files.

Delete Temporary Internet Files.

In Internet Explorer 7 or 8

Go to Tools->Internet Options.

On the General Tab under Browsing History, select Delete Files.

Delete Temporary Internet Files.


Click on Menu icon in the upper right corner

Select Options

Select Privacy & Security

Under Cookies and Site Data ->Clear Data

Check Cached Web Content 

Select Clear


Click on the Menu icon in the top right of the browser. 

Select Settings

Scroll to bottom and expand Advanced

Select Clear browsing data

Check Browsing history and Cached images and files

Select Clear data


Go to Safari->Empty Cache.

Select yes to Empty.

Once the cache is cleared, refresh the page.

If a browser is not listed here, search the browser's help menu for clear cache.