The Professional Services team is available to assist clients in case, job or project specific services. The Professional Services team can be engaged for the following:
Set up tags in the Lexbe eDiscovery Platform (LEP); copy or move data, between tags.
Manipulate metadata or coding data in LEP or as part of load files.
Repair, edit or consolidate load files.
Prepare non-standard load file requests.
Move or copy files or data between cases.
Download metadata or coding data out of LEP.
Manual or semi-automatic file conversion, review or manipulation.
Prepare and run specialized project, case or reports.
Review discovery specifications and compare with LEP procedures and deliverables.
Consult with clients or third parties at client's request regarding professional aspects of eDiscovery processes, procedures or output.
Research questions regarding ESI; track ESI or changes; extract original copies of ESI from eDiscovery processing jobs.
Apply QC procedures.
Re-index or custom index cases.
Apply ESI technical procedures and prepare ESI reports.
While LEP Professional Services may involve legal proceedings or legal matters, and while certain LEP representatives have legal training or are lawyers, LEP and its representatives are not providing legal advice or services. In addition, LEP representatives have no knowledge of local rules, a particular matter's procedural history, and an individual client's particular needs. The LEP representative's advice is limited to general technical consultation regarding eDiscovery procedures, analysis of ESI you have provided, and administration and training in use of LEP.
To request assistance with uploads, production jobs and case archives, fill out the appropriate form from the documents attached at the bottom of this page and email with instructions to Professionalservices@lexbe.com.