Manage Billing
Location: Account >> Manage Billing
General
This page tracks the monthly GB usage for accounts and is only available to Account Administrators.
Viewing Account Usage
Accounts for which you are an Account Administrator appear on the left side of the screen. Click on the account name to view the account's billed (i.e. highest) GB usage for the last four months.
Usage Per Case
A detailed breakdown of GB usage per case can be viewed as follows:
Click on a specific month to show each case in the account and its GB usage for that month
Click the arrow in the upper right corner to export case level usage detail to Excel
Current Usage
To view the current usage for an account, click the toggle button in the upper right corner to display an additional row . This row will reflect the account's real time GB usage.
Exporting a Billing Summary Report
To export a Billing Summary Report, click on the downward facing arrow in the upper right corner. This detailed report includes a Summary page (Fig. 1), a page for each month of usage (up to four months) that's broken down by case (Fig. 2), and a page setting forth current usage on a per case basis at the time of export (Fig. 3).
Fig. 1 Summary Page
Fig. 2 Monthly Usage Per Case
Fig. 3 Current Usage Per Case
