Manage Billing

Location: Account >> Manage Billing


This page tracks the monthly GB usage for accounts and is only available to Account Administrators.

Viewing Account Usage

Accounts for which you are an Account Administrator appear on the left side of the screen. Click on the account name to view the account's billed (i.e. highest) GB usage for the last four months.

Usage Per Case

A detailed breakdown of GB usage per case can be viewed as follows:

  1. Click on a specific month to show each case in the account and its GB usage for that month

  2. Click the arrow in the upper right corner to export case level usage detail to Excel

Current Usage

To view the current usage for an account, click the toggle button in the upper right corner to display an additional row . This row will reflect the account's real time GB usage.

Exporting a Billing Summary Report

To export a Billing Summary Report, click on the downward facing arrow in the upper right corner. This detailed report includes a Summary page (Fig. 1), a page for each month of usage (up to four months) that's broken down by case (Fig. 2), and a page setting forth current usage on a per case basis at the time of export (Fig. 3).

Fig. 1 Summary Page

Fig. 2 Monthly Usage Per Case

Fig. 3 Current Usage Per Case