Account Hibernation

Hosting data on a hibernated basis (no client access) at a reduced monthly charge is available as outlined below:

• • Lexbe offers various case or account hibernation options for larger cases. 

  • All coding and metadata is preserved in hibernation.  

  • The flex rate for a hibernated account is discounted from the regular flex rate and is subject to a minimum monthly account charge ($100/month).  

  • To request account hibernation, ask your eDiscovery Solutions Director for a quote and instruct Professional Services to hibernate case(s) or an entire account.  

  • Standard three day business turnaround time applies to hibernate case(s) or an entire account.  

  • There is no account/case access during hibernation.  

  • A hibernated account can be restored in three business days.

  • Professional Services hourly charges apply at the point of activation and deactivation of hibernation status.  

  • When an account/case(s) is hibernated, we do not preserve users or permissions.  At the time a hibernation is deactivated, Professional Services will need instructions on user access to the account, specific cases, and permission levels.

  • Regular Flex Billing (rather than the hibernated rates) will apply for the month hibernation is activated and the month hibernation is deactivated.